Winmas OfficialFresh seafood · Orders over chat
Nearly 8 in 10 chats resolved by the AI in October 2026, up from under half in August.
People buying fresh seafood ask a lot before they pay. Which variant, what pack size, how fresh it will be on arrival, whether cash on delivery is possible, and how much shipping costs. Nearly half of all chats come in outside working hours.
Nearly half outside working hours
Answers questions about variants and sizes from the store’s catalog, works out shipping for each courier, then sends the payment link right in the chat. If a question is not covered by the store’s data yet, the chat goes to an admin.
Not in the store’s data yet? The chat goes to an admin.
Every month more chats wrap up without an admin, and orders come in through the chat with the payment link included.
Thermo and chiller units · B2B
Nearly 9 in 10 chats resolved by the AI in October 2026.
Personal care electronics · Product recommendations
Chats grew almost 5 times over from August to October 2026. The share of chats resolved by the AI almost doubled too.
Air purifiers · Retail and dealers
Chats grew about 6 times over from August to September 2026, and the AI still handles more than half of them.
Umrah photo and video serviceBookings and deposits
More than 9 in 10 chats resolved by the AI in October 2026.
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